"My experience with the HW. Wilson Company has been consistently excellent. Wilson's support staff has been dependable, responsive and punctilious in all aspects of our communications.
They have always gone beyond the call of duty.
I commend them for being an unfailingly helpful resource for me and for the Medical School."

— A. William Menzin, M.D.
Harvard Medical School

"I am personally impressed with Wilson's Technical Staff. They are very pleasant to deal with (they actually have personalities) and I like the fact that they will pick up the phone and call me, rather then sending e-mails back and forth to try to figure out the root of a problem. Of the forty or so vendors I work with Wilson is one of the Technical Staffs that I admire and respect and look forward to working with. Wilson's Technical Staff is tops in Customer Service."

— Christine E. Ryan
University Of Tennessee
UC Foundation Asst. Professor
Electronic Resources Librarian